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Frequently Asked Questions about ArcGIS Mission

Mission

Manager

Responder

Server

What is ArcGIS Mission?

ArcGIS Mission is a geospatial communications and situational awareness tool. It allows you to create, share, and monitor materials for operational use, and it facilitates peer-to-peer mobile communications in real-time.

For more information, see What is ArcGIS Mission.

What components make up Mission?

ArcGIS Mission is composed of a web, a mobile, and a server component. ArcGIS Mission Manager is the web app that creates and organizes the mission. ArcGIS Mission Responder is the mobile app that allows mission members in the field to participate in missions. ArcGIS Mission Server is the server role that allows Manager and Responder to communicate.

Is ArcGIS Mission available in ArcGIS Online?

No. ArcGIS Mission 1.0 is not available in ArcGIS Online and is only available in ArcGIS Enterprise 10.8 and later.

Is ArcGIS Mission Manager designed for a specific role?

Users of ArcGIS Mission Manager can be separated into three distinct roles: Editor, Owner, and Administrator, which are defined by your privileges. These three roles can be members of a mission that can view, collaborate, and actively participate in a mission. See ArcGIS Mission Manager roles for more information.

Why can’t I send my geomessage?

In order to send a geomessage, a mark up graphic must be drawn on the mission map. Optionally, you can include text information such as a title and message, recipients for your geomessage, and can even add an attachment such as an image. For more information, see Send a message.

Can I add myself to a mission?

By default, a mission owner is automatically added as a member in the mission. A portal user with the role of an administrator can easily add themselves to a mission if desired. To accomplish this, navigate to the Mission Details of the desired mission and click Add Me to add themselves to the mission. Once a member of the mission, the administrator can make edits to various parts of the mission. See Overview for more information.

Can I change my mission map after I created a mission?

Yes. The mission map can be edited to include or remove additional reference layers through the Map tab on the Mission Details view of the desired mission. For more information, see Mission map.

Why can't I see a mission in my Responder app even though I was added to it?

Is the mission in Active status? If the mission is in a status of Draft or Complete it will no longer be visible in the mission list. See Mission status for more information.

Why isn’t my current location being shown on the live map?

Ensure that you are connected within the mission. Responder can opened and participating in the mission, even if you are not currently transmitting your location, or receiving location data from other people using Responder.

How do I sign in to Responder?

Once the app is downloaded, you must enter your organization’s mission portal URL and log in with your account information. For more information see Accessing Responder.

Can I change teams or add myself to another team in the Responder app?

No. Responder cannot edit any mission configurations or details. Any change to this information must be made through the Manager application by the mission owner or an administrator who is a member of the mission.

Does ArcGIS Mission Server require a separate installation or license?

Yes. ArcGIS Mission Server is a separate installer that also requires a separate license in order to use.

I’m trying to do a silent install, but the command prompt keeps returning an error. What do I do?

Did you enter your command line parameters properly? Parameters are case-sensitive and must be entered exactly, otherwise an error will be returned.

What is required before installing ArcGIS Mission Server?

The short answer is that if you have a base installation of ArcGIS Enterprise 10.8, it is very likely that you already meet the hardware and software requirements for ArcGIS Mission Server. For more details see System requirements.

Can I change teams or add myself to another team in the Responder app?

No. Responder cannot edit any mission configurations or details. Any change to this information must be made through the Manager application by the mission owner or an administrator who is a member of the mission.

Can I customize ArcGIS Mission using an API?

At current release, the ArcGIS Mission REST API is not available, but it will be made available in future releases. .